IT Operations Specialist

Polpharma Biologics is a state-of-the-art biological R&D and manufacturing facility, one of the most modern in Europe. We have a fantastic, international team of experienced experts and dynamic young scientists with common goals and values. Biotechnology is our passion. Together we develop medicines, offering new hope to patients suffering from serious diseases.

We create a passionate and friendly workplace environment. Join us!

IT Operations Specialist is highly knowledgeable within designated IT area (Network, O365, AD, Citrix, MS Servers) of responsibility and applies that knowledge toward broad and diverse assignments. Person within role plans and coordinates activities related to the design, development, implementation, and integration of IT solutions. IT operations specialists provide technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems. Additional Senior Specialist analyzes, evaluates, and proposes recommendations innovative solutions.


You will take care of:

  • Providing first and second line support for users on a range of core IT support issues and business applications, maintaining KPI and quality levels
  • Resolving and escalating and monitoring of issues, liaising to identify solutions
  • Supporting end user device management, including working with International teams on business changes and incidents
  • Maintaining the continuity of computer devices and computer software.
  • Failure diagnostics and service planning, replacement of components on a daily basis.
  • Current administrative activity in the field of solutions based on Microsoft products
  • Maintaining the IT infrastructure based on Microsoft solutions
  • Updating operating systems, patching and testing solutions
  • Cooperation with external suppliers in the scope of coordinating the implementation, maintenance and service activities
  • Active participation in projects using IT infrastructure and applications


If you have:

  • Minimum 2 years’ experience in IT department
  • Understanding of Infrastructure (Network, VM, Servers, Laptops)
  • Knowledge of server systems from the Windows Server 2012R2-2016 family, Active Directory and MSSQL services
  • Knowledge of Microsoft O365 services
  • Knowledge of LAN / WAN network technologies
  • Good knowledge of Windows 7/10 systems in the administration and maintenance of workstations,
  • Understanding issues related to the security of networks and information systems
  • Thorough knowledge of networks and cloud computing
  • Ability to learn new technologies and work as part of a team as well as individually
  • Ability to work under time pressure, independence in emergency situations
  • Good English
  • Strong communication skills


Join our Team!


We offer:

  • Sport card
  • Development programs
  • Private healthcare
  • Relocation package
  • Fruit day
  • Integration events
  • Benefit platform
  • and more
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Polpharma Biologics S.A.

Polpharma Biologics S.A.

IT Operations Specialist

Miejsce pracy: Polska, Pomorskie, Gdańsk
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Ważna jeszcze 0 dni (do 2019-08-17)

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